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Documentation

Account security

Email verification, two-step verification with an authenticator app, recovery codes and deleting your Folevi account.

Updated

  • Email verification is required before you can open Folevi.
  • Two-step verification with an authenticator app (TOTP) is optional; turn it on in Settings → Security.
  • When you set up two-step verification you receive one-time recovery codes. Each works once. Store them somewhere safe, away from your password.
  • You can delete your account at any time. If you own a workspace other people use, transfer it or delete it first. After a 7-day grace period, your account, your Personal and any workspace only you use are deleted permanently.

The full picture (encryption, what staff can and can’t see, and our subprocessors) is on the Security page. To report a vulnerability, email security@folevi.com. For anything else, write to support@folevi.com.

Still stuck? Contact support or write to support@folevi.com.